Capacity Management Practitioner

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. We're looking for a Subject Matter Expert with knowledge of Capacity Management and an understanding of how existing and future regulation impacts Infrastructure Management.

Requirements

• 5+ years of experience supporting financial institution(s) in a Capacity Management role
• 5+ years of experience Capacity Management from a regulatory perspective
• Proven experience of supporting a Capacity Management function within a financial institution
• Proven experience of capacity planning for Networks and Data Centres
• Regulatory Understanding: Demonstratable evidence of ensuring compliance with regulatory standards such as DORA, GDPR, or equivalent regulations in the financial/technology sector from a Capacity Management perspective
• Exceptional communication, leadership, and collaboration skills to work effectively with cross-functional teams and drive compliance initiatives
• Knowledge of ITIL Processes generally and touchpoints with Capacity Management processes and controls specifically
• Proficiency with ITSM tools (e.g., ServiceNow, JIRA), monitoring systems and reporting platforms
• Experience with automation and scripting tools (such as SQL, PowerShell and monitoring tool API integration) is desirable

Benefits

• MUFG operate a hybrid working policy with 3 days per week in the office
• We are open to considering flexible working requests in line with organisational requirements
• MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count
• We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law