CMDB Lead (SACM), AVP

The CMDB Lead (SACM) will manage day-to-day execution of Configuration management policies and processes, manage data hygiene and audits, and work closely with teams across Technology.

Requirements

• Demonstrable Experience of ServiceNow CMDB and CSDM.
• Good understanding of Asset and Configuration Management within ITIL.
• Proven Experience of delivering solutions for improving Operational Effectiveness.
• Proven Experience of successfully managing data quality in ServiceNow.
• Proven Experience of creating and updating Documentation to support Users and Data Governance.
• Experience of creating reports and using technologies like Excel and SQL.
• Excellent communication and relationships skills, both written and verbal, ability to work effectively in virtual teams across multiple locations
• Strong analytical capabilities
• Used to working to tight deadlines and identifying problems at an early stage
• Expected experience in ServiceNow is minimum of 3 years

Benefits

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above