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Stryker
Command Center Engineer, CloudOps
Join Stryker as a Command Center Engineer, CloudOps in Bengaluru. Leverage ServiceNow for incident management in a 24x7 healthcare IT environment. 6+ years required.
Direct Hire
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
March 21, 2025
Work as a Command Center Engineer, CloudOps to monitor Vocera solutions in hospitals, ensuring operational health and performance of SaaS/On-prem offerings. The role involves 24x7 monitoring, management, and response to operational alerts/incidents.
Requirements
- 6+ years of experience
- Bachelor’s degree in computer science or related field of study
- 4+ years of experience in a command center, or similar environment preferably in Healthcare IT
- Expertise in cloud platforms (AWS, Azure, VMware), system administration (Windows, RHEL), and network management
- Experienced in ITIL and command center operations, particularly in Healthcare IT environments
- Proficient in Python and Bash for automating tasks
- Proficient in using Zabbix, Datadog, and CloudWatch for infrastructure monitoring
- Strong experience with ServiceNow and Salesforce for incident and request management
- Excellent under pressure with strong communication and team collaboration skills
Benefits
- Work Flexibility: Hybrid or Onsite
- Possible relocation to Bengaluru, India
Requirements Summary
6+ years of experience, Bachelor’s degree in computer science, 4+ years of experience in command center, Healthcare IT experience, expertise in cloud platforms and system administration, ITIL and command center operations experience
