Genentech

Commercial Support Specialist

Join Genentech as a Commercial Support Specialist in Petaling Jaya. Support digital platforms, manage contracts, and enjoy a diverse work environment with growth opportunities.

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Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Support Specialist
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Sales
ServiceNow Modules:
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DevOps
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 4, 2025

As a Commercial Support Specialist, you will work to ensure fulfillment of the RSS Incubator long-term outcomes and strategy, supporting and executing different initiatives, and working with relevant stakeholders to develop their performance and leverage commercial tools to meet their overall goals. The role involves supporting stakeholders in digital commercial platforms, consulting and partnering with Roche Divisions and/or affiliates, and delivering a full suite of objectives across the Roche commercial related applications.

Requirements

  • Bsc/Msc degree in Business Administration, Finance, IT or related economics subject
  • 2+ years of business-related experience in global environment in order and/or contract management and/or project coordination
  • Excellent understanding of sales and service ecosystems, including technical specification requirements and business processes
  • Experience with contracting and pricing processes, systems and databases (e.g. Salesforce, SAP)
  • Quick learner, passionate about technologies, experienced in working with different IT solutions and ticketing systems (preferably ServiceNow)
  • Excellent oral and written communication skills in English, further languages are desired
  • Mid to advanced Excel skills

Benefits

  • Diversity, equity and inclusion
  • Inclusive and diverse work environment
  • Opportunity to work with a global healthcare company
  • Competitive salary and benefits
  • Opportunity to learn and grow with the company

Requirements Summary

Bsc/Msc degree in relevant field, 2+ years of business-related experience, excellent communication and technical skills
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