Costumer Relationship Manager Specialist L4 to L7 - Deadline 29/04/25

Costumer Relationship Manager Specialist L4 to L7 responsible for reporting, customer relationship management, and project management. The role involves working autonomously, managing workload, and liaising with others to ensure stakeholder satisfaction.

Requirements

• Bachelor or Master Degree
• Ability to work autonomously, managing his/her own workload independently, providing status updates, liaising with others and escalating issues as appropriate.
• Solid understanding of IT Portfolio and Project Management methodologies.
• Proficient in using Portfolio Management tools and software.
• Basic knowledge of budgeting, resource allocation, and financial tracking.
• Familiarity with project management methodologies, such as Agile or PM2.
• Familiarity with repository solutions like GovIS2 or ServiceNow, preferably.
• Strong organizational and time-management capabilities.
• Excellent communication skills, both verbal and written, for technical and non-technical engagements.
• Detail-oriented with strong analytical and problem-solving skills.
• Capable of producing clear and structured technical and non-technical documentation.
• Adaptable to new and dynamic environments and capable of working with fast-changing technologies.
• Strong interpersonal skills and ability to understand what each stakeholder wants and needs.
• Aptitude to foster positive relationships.
• Problem-solving attitude.
• Excellent communication skills.
• Ability to prepare clear and well-structured documents, and presentations.