Costumer Relationship Manager Specialist L4 to L7 - Deadline 29/04/25

The Customer Relationship Manager Specialist L4 to L7 will report after various meetings, boards, and assist with meeting minutes, reports, and documents. They will interact with business units, other DGs/stakeholders, and customer relationship management aiming at the adoption of digital solutions.

Requirements

• Bachelor or Master Degree
• Ability to work autonomously, managing his/her own workload independently
• Solid understanding of IT Portfolio and Project Management methodologies
• Proficient in using Portfolio Management tools and software
• Basic knowledge of budgeting, resource allocation, and financial tracking
• Familiarity with project management methodologies, such as Agile or PM2
• Familiarity with repository solutions like GovIS2 or ServiceNow, preferably
• Strong organizational and time-management capabilities
• Excellent communication skills, both verbal and written
• Detail-oriented with strong analytical and problem-solving skills
• Capable of producing clear and structured technical and non-technical documentation
• Adaptable to new and dynamic environments and capable of working with fast-changing technologies
• Strong interpersonal skills and ability to understand what each stakeholder wants and needs
• Aptitude to foster positive relationships
• Problem-solving attitude
• Ability to prepare clear and well-structured documents, and presentations
• Certified in PM2
• ITIL certification

Benefits

• Employee benefits are not explicitly mentioned