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ServiceNow
Customer Excellence Area Lead - Germany Enterprise
Join ServiceNow as a Customer Excellence Area Lead in Munich. Drive customer success, lead teams, and leverage ServiceNow skills for growth. Competitive salary and career development offered.
The Mothership
Expert/Leadership
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
April 28, 2025
Customer Excellence Area Lead is responsible for ensuring the success, growth, and retention of customers within their assigned region. They lead and develop a team of Customer Success professionals to maximize customer value realisation, drive adoption, and support risk mitigation.
Requirements
- Commercial Ownership
- Customer Success Delivery
- Capability Development & People Management
Benefits
- Competitive salary
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Requirements Summary
15+ years of experience in leading a large, high-growth organization, 10+ years in a leadership position, 5+ years in enterprise software within the nominated Major Area / Market
