ServiceNow

Customer Excellence Area Lead - Germany other

Join ServiceNow as a Customer Excellence Area Lead in Munich. Drive customer success using ServiceNow skills, AI integration, and leadership expertise.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 28, 2025

Customer Excellence Area Lead is responsible for ensuring the success, growth, and retention of customers within their assigned region. They lead and develop a team of Customer Success professionals to maximize customer value realisation, drive adoption, and support risk mitigation.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Background and Experience: A track record for building and growing a world-class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale
  • Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment.

Requirements Summary

Experience in AI integration, building and growing a world-class organization, and enterprise leadership