ServiceNow

Customer Success Manager- Join Our Talent Pool

Join ServiceNow in Toronto as a Customer Success Manager. Oversee customer outcomes, promote best practices, and enjoy competitive pay and benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Change Adoption Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 18, 2025

Join ServiceNow's Talent Pool as a Customer Success Manager. The role involves overseeing customer outcomes, promoting best practices, and fostering adoption and usage of ServiceNow products. A 3+ year experience in customer professional services or related business support is required.

Requirements

  • 3+ years of experience providing customer professional services or related business support.
  • Ability to provide independent comprehensive services.
  • Experience resolving issues through analysis.
  • Experience in working collaboratively.
  • ServiceNow accreditations or certifications a plus.
  • Familiarity with digital transformation, or project management,.
  • Comfortable with learning and explaining technical products or services.
  • Ability to manage multiple customers and priorities simultaneously.
  • Works well in a collaborative team environment, partnering with sales, product, and support teams.

Benefits

  • On Target Earnings (OTE) incentive compensation structure.
  • Competitive base pay.
  • Health plans, including flexible spending accounts.
  • 401(k) Plan with company match.
  • ESPP.
  • Matching donations.
  • Flexible time away plan and family leave programs.

Requirements Summary

3+ years of experience in customer professional services or related business support, ability to provide independent comprehensive services, and experience in working collaboratively
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