Customer workflows (CWF) Domain Business Lead - Prague

Devoteam is looking for an experienced CWF Domain Business Lead to join our ServiceNow team. The successful candidate will be responsible for growing and managing a team of IT professionals at customers to support their digital transformation initiatives.

Requirements

• Min. 5 years of business and expertise experience in CWF domain from consultancy role
• Proven experience with implementing of ServiceNow solution or similar solution (SalesForce)
• Experience in Business Development pre-sale activities
• Ability to approach CxO level stakeholders
• Ability to drive offer preparation
• Experience with leading teams and projects, strong leadership skills
• Good general consulting and soft skills - structured thinking, analyse motivation and clarify and structure complex or ambiguous requirements, effective presentations, and stakeholder engagement
• Advanced English (both spoken and written form)
• Advanced communication, negotiation and presentation skills

Benefits

• Project assignment consideration based on consultant preferences
• Transparent career path with mentoring support
• Flexible working hours and home-office (hybrid model)
• Training and certifications offered in current and high-demand technologies and methodologies
• Unlimited employment contract
• Phone tariff available for employees and their family members
• Sabbatical leave
• My Days - our unique benefit for taking days off when you need a break
• MultiSport card
• Employee Referral Program
• Meal allowance up to 970 EUR/year
• Company Mobile Phone (selection from Android/iPhone)
• Company Laptop (Windows/macOS)
• Beakfast and snacks during work hours
• Team buildings and company events
• Gifts for work anniversaries, promotion, wedding or childbirth
• Friendly and open culture