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Photon
Data Analyst - BLR
Join Photon as a Data Analyst in Bangalore. Leverage ServiceNow and SQL skills to analyze data, create dashboards, and optimize IT processes. Competitive benefits!
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Reporting and Analytics
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 4, 2025
The Data Analyst will be responsible for analyzing incident data, creating dashboards, and tracking key IT support KPIs. The ideal candidate will have strong SQL skills, experience with ITSM tools, and knowledge of data visualization tools such as Power BI or Tableau.
Requirements
- 2-3 years of experience
- Strong SQL skills
- Experience with ServiceNow, Jira, or other ITSM tools for data extraction
- Knowledge of data visualization tools such as Power BI or Tableau
- Ability to identify patterns and recommend optimizations for IT processes
- Good analytical and problem-solving skills
Benefits
- Opportunity to work with a global company
- Competitive salary and benefits package
- Chance to work on challenging projects and develop skills
Requirements Summary
2-3 years of experience, strong SQL skills, and experience with ITSM tools
