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DecisionPoint
Desktop Support Technician
Join DecisionPoint as a Desktop Support Technician in Heyburn, ID. Leverage ServiceNow for IT support, ensuring efficient tech operations. 3+ years experience required.
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 21, 2023
DecisionPoint is seeking a Desktop Support Technician to support the Department of Interior's Bureau of Reclamation within the Columbia Pacific Northwest (CPN) Region Office in Heyburn, Idaho. The successful candidate will have the opportunity to make a significant impact on the technological efficiency and effectiveness of the office.
Requirements
- Ability to obtain a Public Trust security clearance
- Associate degree or equivalent experience
- A minimum of 3 years experience in end-user IT support, demonstrating capability in hardware, peripheral, software, video conferencing, and operating systems setup and support
- Over 1 year of experience with incident and request management systems like ServiceNow or Remedy
- Physical ability to lift up to 50 lbs
- Foundational understanding of networking technologies and principles
- Knowledge of computer imaging processes
- Experience in VTC/conference room troubleshooting and support
Benefits
- Opportunity to make a significant impact on the technological efficiency and effectiveness of the Department of Interior's Bureau of Reclamation CPN Region Office
- Supportive environment for career advancement in IT support
- Competitive salary and benefits
Requirements Summary
3+ years of end-user IT support experience, associate degree or equivalent, and foundational understanding of networking technologies and principles
Apply now
Heyburn
|
Idaho
United States
Mid-Level
In-Person
Full Time
