Arete Technologies, Inc.

Desktop Supporter

Join Arete Technologies, Inc. as a Desktop Supporter in Des Moines, IA. Maintain Windows 10 systems, troubleshoot, and manage incidents with ServiceNow.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 3, 2017

Iowa Finance Authority needs an experienced Desktop Technician to maintain a Windows 10 environment. Experience with ServiceNow for incident management, Tripwire, and Heat/Lumension for security remediation would be helpful.

Requirements

  • Basic troubleshooting experience
  • Basic Active Directory experience
  • Windows 10 installation and maintenance
  • Experience running install processes using pre-built images
  • Encryption experience (prefer Bit Locker)
  • ServiceNow experience
  • Tripwire experience
  • Heat/Lumension experience

Requirements Summary

Basic troubleshooting and Active Directory experience, Windows 10 installation and maintenance, and experience with ServiceNow, Tripwire, and Heat/Lumension