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Arete Technologies, Inc.
Desktop Supporter
Join Arete Technologies, Inc. as a Desktop Supporter in Des Moines, IA. Maintain Windows 10 systems, troubleshoot, and manage incidents with ServiceNow.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 3, 2017
Iowa Finance Authority needs an experienced Desktop Technician to maintain a Windows 10 environment. Experience with ServiceNow for incident management, Tripwire, and Heat/Lumension for security remediation would be helpful.
Requirements
- Basic troubleshooting experience
- Basic Active Directory experience
- Windows 10 installation and maintenance
- Experience running install processes using pre-built images
- Encryption experience (prefer Bit Locker)
- ServiceNow experience
- Tripwire experience
- Heat/Lumension experience
Requirements Summary
Basic troubleshooting and Active Directory experience, Windows 10 installation and maintenance, and experience with ServiceNow, Tripwire, and Heat/Lumension
