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Abacus Technology
Desktop Technician
Join Abacus Technology as a Desktop Technician in Washington, DC. Provide end-user support using ServiceNow. Requires 4+ years experience and relevant certifications.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 27, 2025
We are seeking a Desktop Technician to provide end user support for technical issues with laptops, mobile devices, and IT hardware. This is a full-time position that requires 4+ years of experience in a help desk or technical support role and a related bachelor's degree.
Requirements
- 4+ years experience in a help desk or technical support role
- Bachelor's degree in a related field
- Security+, A+, Network+, IT Fundamentals (ITF+), Microsoft 365 Certified, or equivalent industry certification
- Hands-on experience with MS Windows desktop operating system
- Knowledge of operating systems, applications, printers, and PC hardware
- Familiarity with a trouble ticket system, such as ServiceNow, Remedy, or similar tool
- Must hold one of the following certifications: Security+, A+, Network+, IT Fundamentals (ITF+), Microsoft 365 Certified, or equivalent industry certification
- US citizenship
- Current Secret clearance
Requirements Summary
4+ years of experience in a help desk or technical support role, Bachelor's degree in a related field, and Security+, A+, Network+, IT Fundamentals (ITF+), Microsoft 365 Certified, or equivalent industry certification
Apply now
Washington
|
District of Columbia
United States
Mid-Level
In-Person
Full Time
