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Fractal
DevOps Engineer
Join Fractal as a DevOps Engineer in London. Support SaaS platforms, manage incidents, and leverage AWS. Requires ITIL, AWS, and scripting experience.
Consulting
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
DevOps
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified System Administrator
Certified Technical Architect
Job description
Posted on:
February 26, 2025
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. We're committed to bringing passion and customer focus to the business. The role requires a DevOps Engineer to perform day-to-day activities relating to Incidents and Service Requests, in support of Technology stack for internal customers.
Requirements
- Broad knowledge of technical SaaS platform services
- Familiar with common service management tools such as ServiceNow and Jira
- Experience performing system administrative tasks in SaaS products
- Experience of working in a ITIL Framework
- AWS Platform and Microsoft Entra knowledge
- Platform Security knowledge such as MFA tools and SSO configuration
- Networking skills desirable in AWS and to support End user compute
- Collaboration tools such as MS Teams/ Office / Jira / Confluence
- Knowledge of SaaS licence capacity management
- Working knowledge of GIT based version control
- Knowledge of IaaS tools such as Terraform desirable
- AWS Cloud practitioner – Foundation - Desirable
- Technical related qualification - Essential
Requirements Summary
Experience in ITIL, AWS, SaaS, scripting, GIT, and DevOps
