ServiceNow

Director, Business Operations & Strategy (Chief of Staff), Emerging Technology

Join ServiceNow as Director, Business Operations & Strategy in Heredia. Lead strategic initiatives using ServiceNow skills. 10+ years in operations required. Flexible work and impactful role.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 8, 2025

The Director, Business Operations & Strategy (Chief of Staff) role is responsible for driving strategic initiatives across the Emerging Technology Organization and Digital Technology teams, ensuring effective delivery of objectives, and supporting senior leadership. The role requires strategic thinking, analytical skills, and exceptional communication abilities.

Requirements

  • 10+ years of experience in a business management, operations, or senior leadership role
  • Strong analytical skills and exceptional communication abilities
  • Experience in organizing and directing multiple teams and departments
  • Experience in planning and leading strategic initiatives
  • Experience in data analysis and budget management
  • Consulting experience, with a focus on operations management
  • Proven success in a project coordination role
  • Nimble business mind, focused on developing creative solutions
  • Strong project-reporting skills, with a focus on interdepartmental communications

Benefits

  • Opportunity to work in a global market leader
  • Innovative AI-enhanced technology
  • Flexible work arrangements
  • Opportunity to make a meaningful impact on the business and people who work here

Requirements Summary

10+ years of experience in business management, operations, or senior leadership role, strong analytical skills, and experience in organizing and directing multiple teams