EMEA Communications Intern

We're looking for a communications intern to support the ServiceNow team in Europe, Middle East and Africa, with primary focus on operations, as well as content and social media. This is a six-month internship.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Currently enrolled into a Bachelor's degree studying a communications-related qualification (PR, Journalism - or similar)
• Super organised, with an eye for detail
• Creative and curious mindset
• Ability to work to tight timelines and ask for additional support as needed
• Passion for, and knowledge of, social media channels - specifically LinkedIn, X and Instagram
• Knowledge of Canva and/or Figma; knowledge of Sprinklr and Adobe Analytics also beneficial
• Good working knowledge of Office 365, including PowerPoint and Excel
• Fluency in English, Additional language skills a bonus

Benefits

• Work closely with Senior Specialist, EMEA content & operations to: Co-ordinate team quarterly business reviews. Support with logistics, agenda management, slide build and note-taking
• Support team financial operations including developing supplier statements of work, processing invoices, assisting with vendor setup and liaising with accounts payable
• Co-ordinate team communications planning process on a quarterly basis
• Manage quarterly reporting process across EMEA communications team
• Ensure the external communications agency SharePoint site is up-to-date with all relevant information to be used by agencies in promoting ServiceNow
• Attend all EMEA comms team meetings, keeping the agenda and meeting actions updated
• Work closely with EMEA content and social team to: Maintain and track performance of employee advocacy social content in UK, France, Germany and Netherlands
• Support with LinkedIn community management
• Coordinate and analyse social boosting programme analytics
• Support with creating social assets in line with brand guidelines
• Assist with social media content capture at ServiceNow events (as required)
• Update and maintain content record repository
• Stage content for ServiceNow EMEA Blogs
• Analyse content performance and maintain analytics dashboards
• EMEA communications centre of excellence support
• Ad-hoc project work across employee communications, integrated communications and analyst relations to develop knowledge of the integrated communications mix