IG&H

Service Manager

Join IG&H as a Service Manager in Utrecht. Leverage ServiceNow and ITIL skills to manage service delivery in the pension market. Great salary, benefits, and flexible hours.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 3, 2025

As a Service Manager at Truston, you are responsible for delivering, arranging, monitoring, and managing the service provision of Truston to its customers in the pension market.

Requirements

  • Experience in a Managed Services and/or a management organization
  • Knowledge and practical experience with ITIL processes
  • Experience with ITSM applications, preferably ServiceNow

Benefits

  • A great salary
  • Excellent salary
  • A fixed contract from day one
  • Good pension scheme and disability insurance
  • Attractive profit-sharing scheme
  • Home working arrangement
  • Internet allowance
  • Mobility allowance
  • 28 vacation days, with the possibility of buying extra days
  • Part-time work (32 hours, 4 days a week)

Requirements Summary

5+ years of experience in a Managed Services and/or a management organization, ITIL processes knowledge, ITSM applications experience