Application Development & Maintenance performs configuration or coding in ServiceNow to develop, enhance and sustain the organization's software systems in a cross-functional team environment.
Requirements
- 4-8 years of experience
- BA, BS or equivalent experience in related field. Advance Degree preferred.
- Minimum of 2 years' experience with Configuration Management, ITIL v3 certification a plus
- Experience with ServiceNow instance upgrades and patches along with strategy and execution.
- Experience with integration components such as SSO, LDAP
- Experience with web technologies such as AJAX, XML, CSS, HTML, JavaScript, Web Services (SOAP, REST)
- Experience with databases and data-driven web applications
- Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design, and/or software engineering principles
- Understanding of Incident Management, Change Management, Configuration Management, and Release Management as it relates to ITIL
- Experience with Run book automation and data integration
- Experience with a scripting language, such as PowerShell, Perl or Python
- Experience with GCP or AWS Cloud Infrastructure