Axiom Software Solutions Limited

Event Management Integration Specialist

Join Axiom Software Solutions as an Event Management Integration Specialist. Implement ServiceNow solutions, manage event data, and enhance IT operations.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Event Management
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IT Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 7, 2025

Merge two ServiceNow instances into a new third instance, implementing and configuring ServiceNow Event Management solutions to meet business requirements.

Requirements

  • Implement and configure ServiceNow Event Management solutions to meet business requirements.
  • Monitor and manage event data from various sources to ensure timely and accurate incident detection and resolution.
  • Develop and maintain event management policies, procedures, and documentation.
  • Collaborate with IT operations and other stakeholders to integrate event management with other ITSM processes.
  • Analyze event data to identify trends, patterns, and potential issues, providing recommendations for improvement.
  • Ensure the reliability and performance of the ServiceNow Event Management module.
  • Provide training and support to end-users and other team members on event management processes and tools.

Requirements Summary

ServiceNow Event Management solutions; IT operations integration; event data analysis