Devoteam

Expert CMDB / ITOM Consultant

Join Devoteam as an Expert CMDB/ITOM Consultant in Gronn. Design and implement ServiceNow solutions. Requires 5+ years experience and CIS certification. Benefits include growth and team diversity.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
March 25, 2024

We are seeking a talented and experienced ServiceNow CMDB and ITOM lead to join our team. As a key member of our team, you will be responsible for designing, implementing, and CMDB/CSDM and ITOM processes within the ServiceNow platform.

Requirements

  • Degree in Computer Science
  • ServiceNow Certified Implementation Specialist (CIS) in CMDB, Discovery and Service Mapping is highly preferred
  • Minimum of 5 years of experience designing and implementing ServiceNow CMDB and ITOM solutions in enterprise environments
  • Strong understanding of ITIL principles, ITSM processes, and IT operations
  • Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues
  • Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization
  • Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously
  • Proven team player
  • Fluent in English and preferably French as well

Benefits

  • Continuous Growth
  • Be part of something bigger (CSR strategy)
  • Team Diversity

Requirements Summary

Bachelor's degree in Computer Science, 5+ years of experience, ServiceNow Certified Implementation Specialist (CIS) in CMDB, Discovery and Service Mapping preferred