AUBAY S.A.

ITSM Manager

Join AUBAY S.A. as an ITSM Manager in Luxembourg. Lead IT Change, Service Request, Incident, and Problem Management using ServiceNow. ITIL v3/v4 required.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 3, 2025

ITSM Manager job description: strengthen the ITSM team of a bank in Luxembourg, responsible for IT Change Management, Service Request Management, Incident Management, and Problem Management.

Requirements

  • ITIL process management expertise with ITIL v3/v4 certification
  • Experience in defining, implementing, and supervising ITSM processes
  • Mastery of the ServiceNow tool

Benefits

  • No benefits listed in the job description

Requirements Summary

ITIL v3/v4 certification, experience in ITSM process management, mastery of ServiceNow tool