Citi

Fixed Income Applications Support Sr Analyst - C12 - NEW YORK

Join Citi as a Fixed Income Applications Support Sr Analyst in New York. Leverage ServiceNow for issue tracking, support GSP applications, and enjoy comprehensive benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 11, 2025

The Fixed Income Spread Products production management group is seeking a highly motivated candidate for the position of Fixed Income Applications Support Sr Analyst. The successful candidate will be responsible for production management of our suite of core Global Spread Products (GSP) applications, working through problems, and dealing with user issues.

Requirements

  • Demonstrated experience in an Application Support, Production Management, or related role
  • Experience installing, configuring, or supporting business applications
  • Experience tracking issues through tools such as JIRA and ServiceNow
  • Good all-around technical skills/background
  • Experience with UNIX (AIX/Linux) environment, Databases (Oracle, Microsoft SQL Server), Scripting languages (Python, Shell, Java/javascript, Perl)
  • Demonstrated analytical skills
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Ability to plan, organize and prioritize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholder
  • Effectively share information with other support team members and with other technology teams
  • Willingness to learn, self-motivated
  • Experience in Fixed income business knowledge/understanding is preferred
  • Experience in supporting Sales and Trading, Risk and Trade Management Platforms or similar systems

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages (vacation, sick leave, paid holidays)

Requirements Summary

4+ years of experience in Application Support, Production Management, or related role, experience with UNIX, Databases, Scripting languages, and analytical skills