Sopra Steria

Functional Consultant ServiceNow - Defense and Security

Join Sopra Steria as a Functional Consultant for ServiceNow in Cesson-Sévigné. Leverage your ITSM expertise in Defense and Security projects. Competitive benefits!

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 25, 2025

Sopra Steria is looking for a ServiceNow ITSM specialized consultant to join their team and participate in strategic projects for Defense and Security clients. The ideal candidate will have a strong background in designing and implementing processes using ServiceNow modules, with a specialization on the ITSM module, and a good understanding of ITIL processes and best practices in ITSM.

Requirements

  • Diploma from an engineering school or equivalent university.
  • 4-year experience in designing and implementing processes using one or more ServiceNow modules, with a specialization on the ITSM module.
  • Good understanding of ITIL processes and best practices in ITSM.
  • Expertise in ServiceNow configuration and scripting tools (JavaScript, API, workflows).
  • Analytical skills, a team spirit, and excellent relational skills.
  • Ability to work in a team and a strong motivation to get involved in high-stakes projects.

Benefits

  • An attractive benefits package: a health insurance, a CSE, restaurant tickets, an interest-sharing agreement, vacation bonuses, and co-optation.
  • Multiple career opportunities: over 30 families of professions, as many possible career paths to imagine together.
  • An internal training offer with Sopra Steria Academy.
  • The possibility of engaging with our foundation or our partner 'Vendredi'.
  • The opportunity to join the Tech'Me UP collective (trainings, conferences, vigilance, and much more...).

Requirements Summary

Bachelor's degree or equivalent. 4 years of experience in designing and implementing processes using ServiceNow modules. ITIL process knowledge and expertise in ServiceNow configuration and scripting tools
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