Sopra Steria is looking for a ServiceNow ITSM specialized consultant to join their team and participate in strategic projects for Defense and Security clients. The ideal candidate will have a strong background in designing and implementing processes using ServiceNow modules, with a specialization on the ITSM module, and a good understanding of ITIL processes and best practices in ITSM.
Requirements
- Diploma from an engineering school or equivalent university.
- 4-year experience in designing and implementing processes using one or more ServiceNow modules, with a specialization on the ITSM module.
- Good understanding of ITIL processes and best practices in ITSM.
- Expertise in ServiceNow configuration and scripting tools (JavaScript, API, workflows).
- Analytical skills, a team spirit, and excellent relational skills.
- Ability to work in a team and a strong motivation to get involved in high-stakes projects.
Benefits
- An attractive benefits package: a health insurance, a CSE, restaurant tickets, an interest-sharing agreement, vacation bonuses, and co-optation.
- Multiple career opportunities: over 30 families of professions, as many possible career paths to imagine together.
- An internal training offer with Sopra Steria Academy.
- The possibility of engaging with our foundation or our partner 'Vendredi'.
- The opportunity to join the Tech'Me UP collective (trainings, conferences, vigilance, and much more...).