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General Dynamics Information Technology
Help Desk Support Analyst
Join GDIT as a Help Desk Support Analyst in Bossier City, LA. Leverage ServiceNow skills to provide tech support for the Department of Education. Benefits include 401K, health packages, and growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 6, 2025
GDIT is hiring a Help Desk Support Analyst to support the Department of Education's Pivot-I Program. The successful candidate will provide technical support and services for ED on this new modernization effort. This is a full-time opportunity with a hybrid work schedule.
Requirements
- High School Diploma or equivalent
- 1 or more years of Service Desk and ServiceNow ticketing system experience
- HDI-SCA certification or ability and willingness to obtain w/i 60 days of hire
- CompTIA A+ certification or ability and willingness to obtain w/i 90 days of hire
- ITIL Foundations v4 certification or ability and willingness to obtain w/i 180 days of hire
- US Citizenship
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Requirements Summary
High School Diploma or equivalent, 1 or more years of Service Desk experience, HDI-SCA certification
Apply now
Bossier City
|
Louisiana
United States
Entry Level
Hybrid
Full Time
40540-54860 USD/year
