Gartner

HRIS Ops Analyst

Join Gartner as an HRIS Ops Analyst in Gurgaon. Leverage ServiceNow and Workday expertise to support HR systems, troubleshoot inquiries, and enhance processes. Benefits include medical insurance and tuition reimbursement.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Human Resources Service Delivery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
March 27, 2025

The HRIS Operations Analyst provides specialized support in functional areas of expertise, including Workday, to process and troubleshoot end user inquiries. This role sits within the HRIS organization and requires a candidate with strong employee orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms.

Requirements

  • Bachelor’s Degree in Computer Science, Information Systems or related field preferred.
  • Minimum 2 years of experience in HR systems operations, preferably Workday HCM, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, and data auditing.
  • Knowledge of HR business processes.
  • Strong Microsoft Excel skills.
  • Strong service orientation with a high sense of ownership and accountability.
  • Proven ability to work independently and as part of a distributed team, taking direction from multiple team members.
  • Strong analytical, troubleshooting and problem-solving abilities.
  • Strong work ethic and motivated to achieve goals and exceed expectations.
  • Exceptional time management skills and an ability to handle multiple assignments and meet deadlines.
  • A ‘systems’ thinker with a process orientation and significant attention to detail.
  • Superior interpersonal, written and oral communication skills.
  • High level of executive presence.
  • Ability to work successfully with a global team.
  • Hands on experience on JIRA, ServiceNow (Preferred).
  • Change management experience preferred.

Benefits

  • Medical Insurance
  • Life Insurance
  • Tuition reimbursements
  • Employee Assistance Program

Requirements Summary

2 years of experience in HR systems operations, knowledge of HR business processes, strong Microsoft Excel skills