Zealogics.com

IAM/IDM Support Engineer

Join Zealogics as an IAM/IDM Support Engineer, leveraging ServiceNow for ticketing. Requires expertise in IBM Tivoli, Okta, and Microsoft Entra ID.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 28, 2025

We are seeking a highly motivated IAM/IDM Support Engineer to join our growing team. The ideal candidate will have strong experience supporting Identity and Access Management (IAM) and Identity Directory Management (IDM) platforms, specifically IBM Tivoli (IBM Security Verify), Okta, and Microsoft Entra ID (formerly Azure AD).

Requirements

  • Strong hands-on experience with IBM Tivoli Access Manager/IBM Security Verify (configuration, support, and troubleshooting)
  • Hands-on experience with Okta Identity Cloud (especially user management, SSO, MFA, API integrations)
  • Solid experience managing and troubleshooting Microsoft Entra ID (Azure Active Directory) environments
  • Knowledge of authentication protocols like SAML, OAuth, OpenID Connect, LDAP, Kerberos
  • Familiarity with integrating applications via SSO and identity federation
  • Strong analytical and problem-solving skills with attention to detail
  • Good understanding of security best practices and compliance requirements (e.g., GDPR, SOX)
  • Experience with ticketing systems like ServiceNow, Jira, or Remed

Benefits

  • Opportunity to work with a growing team
  • Strong analytical and problem-solving skills with attention to detail
  • Good understanding of security best practices and compliance requirements (e.g., GDPR, SOX)
  • Experience with ticketing systems like ServiceNow, Jira, or Remed

Requirements Summary

Strong hands-on experience with IBM Tivoli Access Manager/IBM Security Verify, hands-on experience with Okta Identity Cloud, solid experience managing Microsoft Entra ID environments