Identity Access Management Operations (Contractor)

CLS is seeking a Identity Access Management Operations Contractor with minimum 5 years hands-on experience in Identity & Access Management and 3 to 5 years’ hands-on SailPoint experience.

Requirements

• Minimum 5 years hands-on experience in Identity & Access Management
• 3 to 5 years’ hands-on SailPoint experience
• Development background
• Technical experience with supporting existing and creating from scratch JML custom workflows for SailPoint IIQ automation
• Peer review code from other developers in the team
• Flexibility to work past 17:00 when required to support US shift staff
• Flexibility to work Saturdays to support/implement planned changes
• Expert in Beanshell and Java
• Will be able to create from scratch rules, customized workflows at CLS
• Will be able to build, configure and migrate the SailPoint IIQ product
• Will be able to meet all milestones in time
• Will be able to work effectively with and lead a small team
• Provide team training on advanced topics where necessary providing clear documentation
• Manage people and conversing with stakeholders
• Provided operational support to live solutions
• The customer point of contact for any SailPoint issues
• Troubleshooting issues
• P1 & P2 issues
• New application onboarding (disconnected with automated daily aggregations where connected or API integrations are not possible)
• For project work, working to stakeholder agreed timelines using RAG indictors
• SailPoint Clean-ups
• Change / Release Management within enterprise environments
• Mature understanding of SailPoint connector framework including OOTB connector and custom connector development based on the framework
• Good experience with: AD connector, ServiceNow connector, Webservices connector
• Good understanding of onboarding SASS applications and challenges
• Have experience with scripting
• Security and risk mindset
• Perform root cause analysis and post-mortem on escalations related to access management topics
• Raise issues in ServiceNow where required
• Experience with (MSSQL, MySQL)
• Certification campaigns
• Good understanding of IAM governance and best practices in accordance with company security policy
• Converse with Audit
• Converse with Stakeholders
• Represent IAM team in meetings
• Reporting from SailPoint IIQ
• Good troubleshooting skills
• Team player
• Good documenter
• Good communicator with and an excellent level of English level (spoken and written)
• Disaster Recovery experience

Benefits

• Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
• 2 paid volunteer days
• Generous parental leave policies
• Parental transition coaching programmes and support services
• Wellbeing and mental health support resources
• Affinity Groups
• Hybrid working
• Flexible working
• Monthly ‘Heads Down Days’
• Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees
• Private medical insurance and dental coverage
• Social events
• Annual flu vaccinations
• Discounts and savings and cashback across a wide range of categories including health and retail for UK employees
• Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees
• Access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning