PwC

IN_Associate_ ServiceNow Developer_Application Technology_Advisory__Pune

Join PwC as a ServiceNow Developer in Pune. Leverage 10+ years of experience to enhance ITSM solutions. Enjoy competitive salary and growth opportunities.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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DevOps
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Discovery
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Event Management
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Service Catalog
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Service Portal
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Virtual Agent
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping
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Certified Master Architect

Job description

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Posted on:
 
December 13, 2024

A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements.

Requirements

  • Hands-on experience with ServiceNow components (Service Catalog, App Engine Studio, Flow Designer, Service Portal).
  • Hands-on experience in ServiceNow ITOM module.
  • Implement CMDB/Discovery/Service Mapping/event management solutions.
  • Develop and maintain application dependencies, workflows, integrations, and processes.
  • Build, test, and apply enhancements and upgrades within Development, Test, and Production environments.
  • Design, develop, and implement ServiceNow customizations (core setup, workflow administration, reporting, data imports, custom scripting, third-party software integrations).
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs, and ACLs.
  • Build custom widgets and portals in Service Portal.
  • Develop applications on ServiceNow platform and related technologies (App Creator, Studio, ES5/ECMAScript).
  • Work with web application technologies (HTML, CSS, JavaScript, REST).
  • Maintain and administer ITSM system and ServiceNow platform.
  • Monitor health, usage, and overall compliance of ServiceNow and its applications.
  • Manage permissions and access (roles, users, groups).
  • Manage 3rd party ServiceNow support roles and responsibilities.
  • Provide general support, administration, maintenance, and upgrades.
  • Coordinate upgrades and changes to the ServiceNow instance.
  • Perform platform upgrades and review skipped updates.
  • Maintain system documentation, logs, and work instructions.
  • Create and maintain design specifications, architectural diagrams, and process diagrams.
  • Develop and administer reporting services and system integrations.
  • Generate reports, patch, and monitor ServiceNow instances.
  • Create, analyze, and distribute reporting, data, and information regarding operational performance.
  • In-depth knowledge and experience with ServiceNow integration capabilities, including REST, SOAP, and MID Server.
  • Develop systems integrations and process automation.
  • Proven experience in leading ServiceNow integration projects.
  • Strong understanding of ServiceNow architecture, capabilities, and best practices for integration.
  • Experience with Agile methodologies and project management tools is a plus.
  • Strong knowledge of Mid Server, Integrations, LDAP, Flow Designer, SSO, APIs.
  • Provide technical and architectural leadership for ServiceNow applications.
  • Lead technical design sessions with development teams, ensuring architecture standards.
  • Define technical evaluation criteria for product and technology selection.
  • Contribute to the continual improvement of Delivery Services processes (CI/CD) Pipeline

Benefits

  • Collaborative and innovative work environment.
  • Professional development and growth opportunities.
  • Competitive salary and benefits package.
  • Opportunity to work on cutting-edge ServiceNow integration projects.

Requirements Summary

10+ years of hands-on ServiceNow Administrator/Developer experience with ServiceNow ITSM. Expertise in scripting languages such as JavaScript, HTML, CSS, and AngularJS