ServiceNow

Innovation Center Architect

Join ServiceNow as an Innovation Center Architect in Munich. Leverage ServiceNow skills to design customer engagement experiences, focusing on AI and IoT. 5+ years in innovation management required. Competitive salary and growth opportunities.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 3, 2025

As the Innovation Center Architect, you will design and deliver strategic customer engagement experiences that align with business objectives, collaborating with cross-functional teams to create tailored briefings, demonstrations, and innovation showcases.

Requirements

  • 5+ years of experience in customer engagement, innovation management, digital transformation, or industry solutions, with a strong focus on Automotive and Manufacturing.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Proven track record in building and scaling innovation hubs, digital experience centers, or similar initiatives.
  • Deep expertise in emerging technologies, IoT, Industry 4.0, smart manufacturing, and cloud-based solutions, with the ability to translate these into business value.
  • Strong cross-functional collaboration skills, working closely with sales, marketing, and strategic partners to maximize the center's impact.
  • Experience in social media promotion, event speaking, and executive branding to enhance visibility and credibility in the Automotive and Manufacturing space.
  • Analytical mindset with the ability to gather feedback, assess competitive landscapes, and continuously evolve the center's offerings.

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and innovative work environment
  • Access to cutting-edge technologies and industry trends
  • Opportunities for social media promotion and executive branding

Requirements Summary

5+ years of experience in customer engagement, innovation management, digital transformation, or industry solutions, with a strong focus on Automotive and Manufacturing