Erste Digital GmbH

IT Change Manager (ITIL) (all humans)

Join Erste Digital GmbH as an IT Change Manager in Vienna. Leverage ServiceNow for ITSM, drive process automation, and enjoy great employee benefits.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 17, 2025

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible.

Requirements

  • Completed education (HTL, FH, university and/or experience in the bank IT environment)
  • Proficient in utilizing ServiceNow for IT Service Management and process automation
  • Understand the IT landscape and have experience in IT Service Management and frameworks such as ITIL and COBIT

Benefits

  • Possibility to benefit and learn from our international, talented and passionate community at Erste
  • Interest groups and clubs: Take part in discussions and get involved in projects.
  • Health Centre – The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours.
  • Employee benefits – Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more.
  • Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital

Requirements Summary

Completed education and experience in bank IT environment, proficiency in ServiceNow, and understanding of IT landscape and ITIL framework