Erste Digital GmbH

IT Change Manager (ITIL) (all humans)

Join Erste Digital as an IT Change Manager, leveraging ServiceNow for ITSM. Requires education/experience in banking IT. Enjoy competitive salary and benefits.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 17, 2025

Make a difference in the financial life of millions of people by co-creating the digital future at Erste Digital, a part of Erste Group, the largest banking group in Central and Eastern Europe.

Requirements

  • Completed education (HTL, FH, university) or experience in the bank IT environment
  • Proficient in utilizing ServiceNow for IT Service Management and process automation
  • Understanding of IT landscape, IT Service Management, and frameworks such as ITIL and COBIT

Benefits

  • Possibility to benefit and learn from our international, talented and passionate community at Erste
  • Interest groups and clubs to engage with a topic
  • Health Centre with medical services during working hours
  • Employee benefits with special conditions for financial services and insurances, supermarkets, clothing stores, and many more
  • Employee Referral Program with rewards for successful referrals
  • Competitive and performance-related salary

Requirements Summary

Completed education, ServiceNow experience, and IT Service Management understanding