GKN

IT Engineer II

Join GKN as an IT Engineer II in Birmingham. Resolve IT issues, support users, and manage changes. Strong IT skills required. Attractive salary and benefits.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 5, 2025

IT Engineer II will help end-users resolve issues with GKN Technology, troubleshoot and diagnose problems, and identify solutions with IT equipment and applications. They will also deliver agreed changes to local IT configuration, aligning to Global Standards while following GKN IT policies and procedures.

Requirements

  • Strong proficiency in IT support from 1st line queries to more complex project change.
  • Demonstrable experience in supporting software and hardware issues.
  • Proven experience in managing workload via a ticketing system e.g. ServiceNow or equivalent

Benefits

  • Attractive salary
  • Benefits
  • An organisation where you can commit to the long-term

Requirements Summary

Strong IT support skills, software and hardware experience, and ticketing system management experience required