IT Infrastructure ICS Senior Director

Grant Thornton is seeking an IT Infrastructure ICS Senior Director to oversee and manage the implementation, maintenance, and optimization of key Enterprise Systems for the firm. The ideal candidate will have a proven track record of successfully implementing and optimizing HCM, ERP, and CRM systems, and will lead large-scale enterprise system implementations at a global scale.

Requirements

• Bachelor's degree required. Advanced or Master's degree preferred.
• A minimum of 15 years of related work experience in managing core business systems, with a proven track record of successfully implementing and optimizing HCM, ERP, and CRM systems.
• Experience working in a professional services environment required, Big4 expertise highly desired and preferred.
• Experience must include being hands on in the configuration, implementation and support of at least 3 of the following SAAS enterprise systems: SAP S/4 HANA Finance and PSE; Workday Finance, Professional Service or HCM; Oracle Finance Professional Services or HCM; Salesforce CRM; Microsoft Dynamics CRM; ServiceNow; Certinia; Dayshape; Retain; Intapp;
• Must have led at least 2 large (>$10M budget) enterprise system implementations at a global scale, covering all three regions (EMEA, ASPAC, Americas)
• Must have supported at least several functional groups (like Finance, HR, Sales, Marketing, Risk, etc) and work directly with their leadership on process improvements, influencing them around best practices, and have a detailed understanding of their business operations, business requirements and going forward needs.
• Experience leveraging the build-in AI solutions that are provided by the SAAS Enterprise Systems providers mentioned previously.
• Very strong project / program management skills, analytical and problem-solving skills.
• Exceptional leadership, recruiting, training, coaching, and mentoring skills. Ability to manage multiple teams and competing priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to develop and maintain outstanding internal and external relationships.
• Experience in implementing best practices for enterprise system implementation projects as well as operational support.
• Strong commitment to providing exceptional support and enhancing the user experience. Ability to understand and address the needs of business users.
• Ability to travel as needed.