Panduit

IT Service Desk Analyst

Join Panduit as an IT Service Desk Analyst in Merrillville, IN. Provide Level 1 & 2 support using ServiceNow. Requires 2-4 years IT experience, CompTIA/ServiceNow certs preferred. Competitive pay and benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 11, 2025

Join a global team providing Level 1 & 2 support for enterprise systems as an IT Service Desk Analyst. Troubleshoot and resolve hardware, software, and network issues, collaborate with vendors, and drive smart solutions across the organization.

Requirements

  • Bachelors Degree or relevant equivalent experience in lieu of degree
  • 2-4 years of experience providing IT support via phone, email, chat, walk-ups, and ServiceNow tickets
  • Preferred certifications: CompTIA and ServiceNow certifications

Benefits

  • Competitive pay
  • Flexible work options
  • Generous time off
  • 401(k) match
  • Profit sharing
  • Parental leave
  • Retirement & growth opportunities

Requirements Summary

Bachelors degree or equivalent experience, 2-4 years of IT support experience, and preferred certifications