Uline

IT Service Desk Technician

Join Uline as an IT Service Desk Technician in Pleasant Prairie, WI. Leverage ServiceNow for incident management. Enjoy health benefits, 401(k) match, and growth potential.

Department - JobBoardly X Webflow Template
Direct Hire
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Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 19, 2025

We are looking for an IT Service Desk Technician to troubleshoot technology issues in a collaborative IT environment. As an industry leader, we offer significant growth and earning potential.

Requirements

  • High school diploma or equivalent, Bachelor's degree preferred
  • 3+ years of experience as IT Service Desk Technician or Data Center Operator
  • Experience with incident, change and problem management in a multi-location data center
  • Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow

Benefits

  • Complete health insurance coverage
  • 401(k) with 6% employer match
  • Multiple bonus programs
  • Paid holidays and generous paid time off
  • Tuition Assistance Program

Requirements Summary

High school diploma or equivalent, 3+ years of experience, experience with ITIL compliant platforms