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Uline
IT Service Desk Technician
Join Uline as an IT Service Desk Technician in Pleasant Prairie, WI. Leverage ServiceNow for incident management. Enjoy health benefits, 401(k) match, and more!
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 17, 2025
Uncover your full potential in a collaborative IT environment as an IT Service Desk Technician. Troubleshoot technology issues and support IT operations in a leading e-commerce company.
Requirements
- High school diploma or equivalent.
- 3+ years of experience as IT Service Desk Technician or Data Center Operator.
- Experience with incident, change and problem management in a multi-location data center.
- Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow.
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match
- Multiple bonus programs
- Paid holidays
- Paid time off
- Tuition Assistance Program
Requirements Summary
High school diploma or equivalent, 3+ years of experience, experience with ITIL compliant Service Management platforms
Apply now
Pleasant Prairie
|
Wisconsin
United States
Mid-Level
In-Person
Full Time
48000-60000 USD/year
