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Devoteam
IT Service Manager
Join Devoteam in Madrid as an IT Service Manager. Leverage your ServiceNow expertise to enhance IT service delivery. Requires ITIL knowledge and 5+ years' experience. Benefits include growth opportunities and a collaborative environment.
Consulting
Mid-Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 10, 2025
We are looking for an experienced Service Manager to join our Servicenow team, overseeing and optimizing our IT service delivery, ensuring high-quality support for our organization's technological needs.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum 5 years of experience in Service Manager or Project Manager roles
- Solid knowledge of the ITIL framework and best practices for IT service management
- Mastery of ServiceNow
Benefits
- Continuous improvement initiatives to increase service quality and operational efficiency
- Collaborative work environment
- Opportunities for growth and professional development
Requirements Summary
Bachelor's degree in Computer Science or related field, 5+ years of experience in Service Manager or Project Manager roles, knowledge of ITIL framework and ServiceNow
