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Intel Corporation
IT Support Technician
Join Intel as an IT Support Technician in San Jose. Leverage ServiceNow for first-line factory automation support. Requires 2+ years IT experience and STEM degree. Benefits include a compressed work schedule.
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 16, 2025
Foundry Technology and Manufacturing Automation is looking for an Operations Support Technician to provide first-line support for factory Automation issues. The role involves providing technical support, integrating and testing computer environment systems, and collaborating with end users and support teams.
Requirements
- Bachelor's degree in a STEM category (Science, Technology, Engineering, Mathematics, Mechanical) or equivalent
- Minimum of 2 year as IT Support Technician or similar
- Previous experience working with Ticketing Tools such as SERVICENOW or related
- Previous experience working with Telephony systems as GENESYS or related
- Upper intermediate to advanced English level
Benefits
- Compressed work schedule: Working Shift 1,4,5,6, 7
Requirements Summary
2+ years of experience in IT support, upper intermediate to advanced English level, previous experience with ticketing tools and telephony systems
