IT Systems Analyst - ServiceNow

A career at Sedgwick means experiencing our culture of caring, having flexibility, and support for your mental, physical, financial, and professional needs.

Requirements

• Bachelor's degree required, major in computer science field preferred
• Six (6) years of related experience or equivalent combination of education and experience required
• 1+ years of ServiceNow platform experience with a comprehensive understanding of the product suite
• Certified System Administrator (CSA) preferred
• Experience with additional process areas outside of ITSM a plus
• ITIL Foundation Certification preferred
• Ability to lead meetings, and conduct calls with stakeholders from all levels within the organization as a representative of the ServiceNow platform and team
• Experience with Agile Methodology and working in a remote environment
• Strong knowledge of third-party administration/claims management business and technology
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Self-motivated
• Ability to work in a team environment
• Ability and willingness to take initiative
• Ability to meet or exceed Performance Competencies

Benefits

• A career at Sedgwick means experiencing our culture of caring
• Having flexibility and time for all the things that are important to you
• Support for your mental, physical, financial, and professional needs
• Sharpening your skills and growing your career
• Working in an environment that celebrates diversity and is fair and inclusive