DXC Technology

IT Systems Operations Support Consultant

Join DXC Technology in Madrid as an IT Systems Operations Support Consultant. Leverage ServiceNow skills to enhance IT processes. Benefits include professional development and flexible work-life balance.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 7, 2025

DXC Technology is a global professional services company looking for an IT Systems Operations Support Consultant to join their team. The ideal candidate will have a mixed technical-functional profile with at least 1-2 years of experience in IT Systems Business Process Operations Support.

Requirements

  • Mixed profile (technical-functional) with at least 1-2 years of experience in IT Systems Business Process Operations Support
  • Ability to learn fast
  • Group internal procedures
  • Internal policies and standards
  • Circuits and tools
  • Diversity of technology teams involved
  • Different structures in each Domain of the Bank
  • Diversity of infrastructure available in the group
  • Ability to work creatively in a problem-solving context
  • Ability to interact with the client, mainly end-users and managers of the different services to be supported
  • High level of Spanish
  • High level of spoken and written English to manage projects with international interlocution
  • Knowledge and experience with the administration -configuration and parameterization- of business flows/processes (workflow rules, user registration and deregistration in service groups, SLAs,) from the backend of IT technology platforms (ServiceNow, Salesforce, SAP,...) is mandatory
  • Medium-advanced level with Office tools

Benefits

  • Professional development
  • Leading projects in market reference clients
  • Excellent work environment
  • Flexibility and work-life balance
  • Work with leading technologies within the IT sector
  • Access to DXC University with unlimited certifications
  • Social and responsible commitment
  • Stable employment
  • Social benefits

Requirements Summary

IT experience, communication skills, problem-solving skills