ITIL V3 , ITSM Suite Cloud Computing Infrastructure (USc,GC)

Sonsoft, Inc. is a USA based corporation specializing in Software Development, Software Consultancy and Information Technology Enabled Services. We are seeking an ITIL V3, ITSM Suite Cloud Computing Infrastructure professional with a strong background in implementing ITIL, Enterprise Service Management, Asset and Configuration Management, and experience with ServiceNow or BMC Remedy or other ITSM tools.

Requirements

• Minimum of 4+ year overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
• At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user
• Knowledge of the ITIL v3 service life cycle and ITSM best practices
• Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
• Knowledge of COBIT, ISO 2000, or CMMI
• Knowledge of technology metrics, scorecard implementation, and project management best practices
• ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management
• Experience and desire to work in a management consulting environment that requires regular travel