Sev1Tech, LLC.

ITSM Business Analyst - Mid

Join Sev1Tech, LLC as an ITSM Business Analyst in the DC Metro Area. Leverage ServiceNow skills to support DHS operations. Requires ITSM experience and Public Trust clearance. Full-time benefits included.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 21, 2023

Sev1Tech is seeking an IT service management (ITSM) Business Analyst to join their Network Operations Security Center (NOSC) team. The ITSM Business Analyst will work on a contract supporting the Department of Homeland Security’s network and security operations.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Cyber Security or equivalent education
  • Four (4 plus) years in the federal IT services contracting industry
  • Experience with ITSM tool - e.g., ServiceNow
  • Ability to work effectively with customers and contractor operations and engineering staff
  • Clearance Requirement: Public Trust clearance or higher

Benefits

  • Full Time with Benefits, Retirement Match

Requirements Summary

2+ years of professional IT experience, knowledge of ITSM and ITIL, proficiency with Microsoft products