Envision Employment Solutions

ITSM/ITAM: Senior Product Engineer / Developer

Join Envision Employment Solutions in New Cairo as a Senior Product Engineer/Developer. Leverage your ITSM/ITAM skills, especially with ServiceNow, to enhance software solutions and automate processes. Competitive salary, insurance, and career growth offered.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Asset Management
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IT Service Management
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Virtual Agent
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 4, 2025

We are looking for a Senior Product Engineer / Developer to work on ITSM/ITAM processes and tools, with a focus on software solutions, tool customization, and process automation. This role requires flexibility to work on US times and travel abroad when needed.

Requirements

  • 6+ years of experience in software development or systems administration
  • Strong understanding of ITSM and/or ITAM principles and best practices (ITIL, ISO 20000, ISO 55000)
  • Experience with one or more ITSM/ITAM tools (e.g., ServiceNow, BMC Remedy, Ivanti, Jira Service Desk)

Benefits

  • Competitive Salary based on experience
  • Social and medical insurance
  • Learning, development and career progression

Requirements Summary

6+ years of software development or systems administration experience, strong ITSM/ITAM knowledge, and experience with ITSM/ITAM tools