Devoteam

ITSM Process Consultant (Hybrid Mode)

Join Devoteam as an ITSM Process Consultant in A Coruña (Hybrid). Lead ITSM projects, manage incidents, and enhance change management. 3+ years required.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
Configuration Management Database
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Predictive Intelligence
Department - JobBoardly X Webflow Template
Problem Management
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 23, 2024

Company Description

Devoteam is a leading European consultancy focused on digital strategy, technological platforms, cybersecurity, and business transformation through technology. Focused on 6 areas of specialization, we address our clients' strategic challenges: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity, and Sustainability achieved through Digitalization.

We believe that technology is in our DNA and that it is a lever capable of driving change to improve, maintaining a balance that allows us to offer our clients top-level technological tools but always with the proximity and professionalism of a team that acts as a guide during the journey.

Our 25 years of experience make us an innovative, consolidated, and mature consultancy that enables the development of our 8,000 people, continuously certifying our consultants in the latest technologies and counting on experts in: Cloud, BI, Data Analytics, Business Process Excellence, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, Software Engineering and Development.

Devoteam has been awarded as Partner of the Year 2021 of the 5 cloud leaders: AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow.

#CreativeTechForBetterChange

Job Description

We are looking to hire several ITSM Process Consultants with the following experience:

  • ITSM solution implementation projects (more than 3 years)
  • ITSM tool operation projects (more than 3 years)

Responsibilities:

  • Incident and Request Management.
  • Problem Management.
  • Configuration Management (CMDB).
  • Change Management.
  • Asset Management.

Working Mode:

The working mode is hybrid (2 days in the office) in A Coruña.

Additional Information

This is a stable position in a remote work mode.

Requirements Summary

ITSM solution implementation projects, ITSM tool operation projects, over 3 years of experience