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AIA
Lead Analyst, EUS Operations
Join AIA as a Lead Analyst in Kuala Lumpur. Provide IT support, troubleshoot issues, and enhance customer service. Benefits include career growth.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 3, 2025
Shape a better tomorrow by working as a Lead Analyst at AIA Digital+ Malaysia, where you will provide day-to-day technology operation support to end users and contribute to a dynamic and exciting environment.
Requirements
- 1st line support: troubleshooting of IT related problems.
- Escalate unresolved issues / requests to the L2.
- A knowledge of ServiceNow is preferred or similar ticketing system.
- Maintain a high degree of customer service for all support queries.
Benefits
- Build a career with us as we help our customers and the community live healthier, longer, better lives.
Requirements Summary
1st line support, knowledge of ServiceNow, customer service skills
Apply now
Kuala Lumpur
|
Wilayah Persekutuan Kuala Lumpur
Malaysia
Entry Level
In-Person
Full Time
