AIA

Lead Analyst, EUS Operations

Join AIA in Kuala Lumpur as a Lead Analyst, providing IT support, troubleshooting, and enhancing user experience. Enjoy a dynamic work environment and growth opportunities.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 6, 2025

Join AIA Digital+ as a Lead Analyst and shape a better tomorrow by providing day-to-day technology operation support to end users. We equip you with critical skills, tools, and technology for a dynamic and exciting environment.

Requirements

  • 1st line support: troubleshooting of IT related problems.
  • Knowledge of ServiceNow or similar ticketing system.
  • Experience in remote assistance tools, such as TEAMS & RDP

Benefits

  • Build a career with AIA Digital+ and help customers live healthier, longer, better lives.
  • Dynamic and exciting work environment.
  • Endless opportunities to learn, contribute, and thrive.

Requirements Summary

1st line support experience, knowledge of ticketing system, experience with remote assistance tools