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AIA
Lead Analyst, EUS Operations
Lead Analyst, EUS Operations at AIA in Kuala Lumpur. Provide IT support, troubleshoot issues, and utilize ticketing systems. Join us for a rewarding career!
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 3, 2025
Join AIA Digital+ as a Lead Analyst and shape a better tomorrow by providing day-to-day technology operation support to end users. Build a career with us as we help our customers and the community live healthier, longer, better lives.
Requirements
- 1st line support: troubleshooting of IT related problems.
- A knowledge of ServiceNow or similar ticketing system.
- Experience in remote assistance tools, such as TEAMS & RDP
- Must be able to work the hours of open shift
Requirements Summary
Experience in IT support, knowledge of ticketing systems, and remote assistance tools required
