Lead Discovery Architect, Operations Enablement

We are seeking a Lead Discovery Architect, Operations Enablement to provide thought leadership and strategic guidance for enablement of patterns and connectors to automate discovery of our technology environment. The architect will partner with leaders to understand and remediate gaps in documentation of our technology landscape, ensuring that we maximize the business value of our ServiceNow investment.

Requirements

• 10+ years of relevant experience
• Hands on experience with Discovery – patterns, schedules, service graph connectors, reconciliation engine, etc.
• Knowledge and experience in database design schemas, especially ServiceNow’s Common Services Data Model, to enable McKesson’s maturity journey
• A minimum of 8 years of experience in a variety of IT architecture and/or IT Service Management roles
• Strong understanding of the ITIL framework and the ITSM, ITOM, ITAM processes
• Strong technical foundation in the Now Platform, either as a platform administrator or developer
• Requirements gathering and facilitation experience
• Experience in Cloud discovery

Benefits

• Competitive compensation package
• Annual bonus or long-term incentive opportunities
• Regular job market evaluations and geographical market compensation