We are seeking a System Administrator to support a large enterprise IT contract for the DOD. The role requires technical experience with administering Linux and Windows servers within a VMware virtual environment.
Requirements
- Experience with interacting with customers to handle service inquiries and problems
- Provide technical support, administration, and monitoring of Linux, Microsoft, and Mac systems within a VMware virtual environment
- Foundational knowledge of AWS or Azure cloud services and the cloud ecosystem
- Experience with Hyper Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail
- Strong experience with Tier 2 system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu) and Microsoft Server (2012 R2/2016)
- Experience with supporting virtual desktops running Linux, Microsoft Windows, and/or MacOS
- Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages
- Experience troubleshooting issues in a growing environment
- Experience with log reviews, incident analysis, and identification of issue trends
- Strong experience with server patch management methodologies
- Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
- Ability to triage and properly classify incidents and prioritize work efforts accordingly
- Strong oral and written communications skills
- Track record of working effectively within a team, and support to peers toward improved processes and results
- Experience with IT Service Management/ticketing solutions such as Service Now or Remedy
Benefits
- Excellent work-life balance
- Many opportunities for career development and advancement
- Flexible pay-benefits options